Michele Sorensen

Michele Sorensen has a background in IT operations and incident management, with experience in providing service restoration support and resolving complex enterprise-wide issues. Michele has held various roles such as Operations Manager at Safeway Inc, Sr. Computer Operator at Safeway Inc and DHL, Area Coordinator at ASSE International Student Exchange Program, and Systems Management Integr Prof/Software Specialist at IBM Global Services. Michele's extensive experience includes managing datacenter operations, mentoring team members, driving continuous improvement, and implementing new processes and procedures. Additionally, Michele has a strong background in IT support and technical problem resolution.