Commonwealth Bank of Australia
Suzanne Nieuwenhuizen is an accomplished professional with extensive experience in fraud strategy, customer success, and data analysis, currently serving as Executive Manager of Fraud Scam Strategy & Governance at Commonwealth Bank since April 2024. Previously, Suzanne held positions including Customer Success Architect at Neo4j and Senior Customer Success Manager at PagerDuty. At the Australian Financial Crimes Exchange, Suzanne excelled as Technical Product & Innovation Lead, focusing on systems development and compliance oversight. Additional roles include Principal Implementation Analyst at the Department of Premier and Cabinet (NSW) where notable achievements included the creation of the Premiers Priorities Dashboard. Suzanne also has a strong background in market development and strategic planning across various sectors, complemented by an altMBA and a Bachelor of Social Science from UNSW.
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