Carol Raphael

Ms. Raphael is a senior advisor at Manatt Health Solutions. She served as chief executive officer and president of the Visiting Nurse Service of New York (VNSNY), the largest non-profit home health agency in the United States from 1989 to 2011. Prior to joining VNSNY, Ms. Raphael held an executive position at Mt. Sinai Medical Center and was an executive deputy commissioner of the Human Resources Administration in charge of the Medicaid and Public Assistance programs in New York City. Ms. Raphael was an Advanced Leadership Fellow at Harvard University in 2012.

Ms. Raphael is a former chair of the national AARP board. She currently serves on numerous boards, including the Kaiser Permanente School of Medicine, Henry Schein, Inc., the Primary Care Development Corporation, the SCAN Foundation, the RAND Health Board of Advisors, the Medicare Rights Center, and the New York eHealth Collaborative. She is the chair of the Long Term Quality Alliance and the Chair of the CMS Technical Expert Panel for Quality Measures Development for Dual Eligible and Medicaid Beneficiaries using Home and Community Based Services and Managed Long-Term Care. She has also served on the boards of Lifetime Excellus BlueCross BlueShield, Barrier Therapeutics, Pace University, and the American Foundation for the Blind. Ms. Raphael also served on a number of commissions, including the Medicare Payment Advisory Commission (MedPAC), the Federal Bipartisan Commission on Long Term Care, the New York State Hospital Review and Planning Council, and several Institute of Medicine Committees. Additionally, she was a member of New York State Governor Cuomo’s Medicaid Redesign Team. She was co-chair of the National Quality Forum Attribution Committee and chaired its Post-Acute, Long Term Care and Hospice Workgroup from 2011 to 2015. Ms. Raphael is a member of the Harvard T.H. Chan School of Public Health Policy and Management Executive Council and the New York City Age Friendly Commission. She co-edited the book Home-Based Care for a New Century and was a Visiting Fellow at the Kings Fund in the United Kingdom.

Ms. Raphael received a Master of Public Administration from Harvard University’s Kennedy School of Government and completed its Senior Executive Program.