Debra Graves

Debra Graves is a seasoned professional with extensive experience in product ownership, quality assurance, and business analysis within the healthcare and financial sectors. Currently serving as Senior Product Owner Claims at Commonwealth Care Alliance since July 2021, Debra effectively liaises between IT and various departments to enhance business efficiencies. Prior roles include Business System Analyst/Project Manager at the City of Boston, where Debra improved project outcomes, and Senior Quality Assurance Team Lead at Blue Cross Blue Shield of Massachusetts, overseeing migration quality processes. Debra's diverse experience encompasses significant positions at organizations like the Massachusetts Department of Transportation, Sovereign Bank, State Street, and Fidelity Investments. An educational background featuring a Master of Science in Health Informatics from Northeastern University complements Debra's professional expertise.