Mark Zuccaro

Mark Zuccaro, MBA, has extensive work experience in the healthcare industry. Mark most recently served as the Senior Director of Customer Experience Strategy and Management at Commonwealth Care Alliance, where they managed strategic capital investments and led a team of program managers and consultants. Mark has also held roles as the Senior Director of Enterprise PMO and Director of Enterprise PMO at Commonwealth Care Alliance. Prior to their time at Commonwealth Care Alliance, Mark worked at Blue Cross Blue Shield of Massachusetts, where they held various positions including IT Program Manager, Project Manager, Business Analyst, and Financial Analyst. Mark played a crucial role in managing large capital investments and facilitating group value and requirement sessions. Mark is highly skilled in managing executive stakeholder expectations, team performance management, and conflict resolution. Their expertise spans across areas such as claims platform, product expansion, medical cost reduction, digital modernization, and regulatory compliance.

Mark Zuccaro, MBA, holds a Master of Business Administration (MBA) with a concentration in Healthcare from Suffolk University - Sawyer Business School. Prior to this, they obtained a Bachelor of Science (BS) in Finance from Bridgewater State University. Additionally, Mark has obtained several certifications, including Leadership and Management, Strategic Management, Leadership in the 21st Century, Managing and Motivating Talent, and Managing the Global Firm, from Wharton Online.