Bradley J. Schumacher

Bradley J. Schumacher is a seasoned professional with extensive experience in customer service and program management at ComEd since February 2011, currently serving as a Senior Business Program Manager. In this role, Schumacher leads a team focused on enhancing the Care Center knowledge base, improving access to process knowledge for Customer Service Representatives (CSRs). Previous positions at ComEd include Business Analyst and Customer Service Representative, where notable contributions include the design and implementation of tools that streamline processes. Besides roles at ComEd, Schumacher has held various positions in architecture and engineering, managing projects and creating construction drawings for residential and commercial projects. Bradley J. Schumacher holds a Bachelor of Science in Business Administration from Lewis University and a certificate in Property Inspection from the American Home Inspector Training Institute.