Marcus Britton

Marcus Britton has extensive experience in customer service and management, currently serving as the Customer Care Center Manager at ComEd since October 2002. Previous roles at ComEd include Sr. Supervisor Call Center, Sr. Training Specialist, Meter Reading Supervisor, Field Coordinator/Supervisor, and Call Center Supervisor. Prior to ComEd, Marcus held the position of Local Technical Specialist at AT&T from August 2000 to October 2002 and worked at MCIWorldcom as a Call Center Supervisor from January 1994 to August 2000. Academically, Marcus earned a Master’s degree in Human Resource Management & Development from National Louis University between 2010 and 2012, and a Bachelor’s degree from DePaul University from 2005 to 2010.