Veronica Bruhl

Veronica Bruhl is an experienced professional in instructional design and organizational leadership, currently serving as the Manager of Support Services - Dist Ops Strategic Support at ComEd since March 2020. Key responsibilities include leading the New Business Portal, overseeing customer satisfaction survey processes, tracking complaints, and developing communication materials. Prior to this, Veronica held roles such as Safety Senior Program Manager at ComEd and Lead Instructional Designer at ICON Consultants, contributing to safety communication and training curriculum development. Additional roles include Merit Badge Coordinator for Boy Scouts of America, School Board Member for Kaneland School District, and involvement with various professional associations such as ASTD. Veronica holds a Doctorate in Instructional Technology from Northern Illinois University and has extensive experience in educational and training settings, including as an adjunct professor.