Riana Malik

Riana Malik is a Benefits and Eligibility Specialist at the Commonwealth of Massachusetts since January 2024. Previously, Riana served as a Regional Medicaid Eligibility Manager and as a Medicaid Specialist at Genesis and Bear Mountain Healthcare, respectively, where Riana demonstrated strong organizational skills and compassion in navigating complex financial discussions with patients. Riana's career also includes roles in the hospitality and education sectors, such as Front of House Staff at Essex's New York Pizza and Deli, Assistant Hall Director at the University of New Hampshire, and Head Teacher at KinderCare Education. Riana holds a Bachelor of Science in Health Management and Policy from the University of New Hampshire.