Community Bank
Jessica Coates is a skilled mortgage professional with extensive experience in the banking industry. Currently serving as a Mortgage Closing Coordinator at Community Bank, N.A. since May 2022, Jessica previously held various roles at Elmira Savings Bank from April 2015 to May 2022, including Mortgage Loan Processor and Mortgage Loan Servicing Specialist. Prior to that, Jessica worked at ADT as a Customer Service Representative and at Sitel as a Coach. Jessica's career began at Kmart Corporation as a Service Desk Associate. Academically, Jessica holds a Bachelor's degree in Business Administration and Management and an Associate's degree in Communication and Media Studies, both from Houghton University.
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Community Bank
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Headquartered in DeWitt, NY, a suburb of Syracuse, Community Bank System, Inc. (NYSE:CBU) is a registered bank holding company with $7.4 billion in assets and approximately 180 customer facilities across Upstate New York, where it operates as Community Bank, N.A. Member FDIC. Equal Housing Lender.