Shelly Hicks

Shelly Hicks is an experienced operations leader with a strong background in financial services and management. Currently serving as the District Director of Operations at Community Choice Financial Family of Brands since October 2023, Shelly has previously held the same title at TMX Finance Family of Companies since December 2019, where additional roles included Associate Director of ACV Operations. Prior experience includes serving as District Director of Operations and Manager at Axcess Financial from August 2014 to December 2019, along with a role as Area Sales Manager at CLEAR Inc from October 2007 to August 2014, and Area Manager at ABM Janitorial Services from March 2012 to June 2014. This diverse experience showcases a deep expertise in operations management and team leadership.