James Simmons

James Simmons currently serves as the Behavioral Health Program Manager at MyCHN, where responsibilities include crisis prevention coordination and call center representation since July 2021. Previously, James held the position of Quality Assurance Compliance Specialist at PB Behavioral Health from May 2017 to September 2019, focusing on compliance with state and federal regulations, incident reporting, and facility audits. James has also contributed to various roles in customer service and management across several companies, including Tom Thumb as a Night Manager, managing high-volume communication and departmental reconciliations, and Global Views as a Customer Service Representative, assisting sales teams. Additional experience includes accounts payable at Samsung Telecommunications America, mortgage modification at Wingspan Portfolio Advisors, and extensive roles in credit operations at Town North Bank and Bank One. James holds a Certified Nursing Assistant and Medical/Clinical Assistant certification from the American Institute of Science and Technology, along with a diploma in Business from West Aurora High School.