Inga Delacruz

Inga Delacruz has extensive experience in loan administration and cash management within the financial services industry, currently serving as SVP Loan Administration at Mr. Cooper since May 2022. Previously, Inga held various leadership roles at Bayview Loan Servicing, LLC and Bayview Asset Management, LLC, focusing on cash management and loan administration since July 2013, and served as SVP Loan Administration at Community Loan Servicing, LLC from May 2018 to May 2022. With a background that includes senior management positions at JPMorgan Chase and Homeward Residential, Inga has successfully developed and implemented regulatory compliance processes, managed large teams, and established quality control measures across multiple departments, consistently achieving high performance metrics. Inga's career began at Washington Mutual Bank, where responsibilities included payment dispute resolution and training development.