Jo Simcox

Jo Simcox has extensive experience in customer experience and service management, currently serving as Head of Customer Experience at Community Housing since January 2022. Previously, Jo held positions including Head of Customer Service at JLA Group and Head of Customer Experience at Honeycomb Group. Other roles include Customer Service Manager at Staffordshire Housing Group, Technical Team Leader at Geberit, and Waste Water Scheduling Team Leader at Amey. Jo's career began as a Customer Advisor at Stafford and Rural Homes and includes experience as a Document Manager at Compact Data Management. Jo holds a Master of Business Administration from Keele University and a Bachelor of Business Management with a focus on Leadership Practice from The Open University.