Patient Experience Team

About

The Patient Experience Team at Compass One Healthcare is dedicated to enhancing the overall care environment for patients, families, and healthcare staff. They implement and manage the Positive Impressions™ program to ensure that every interaction is positive and reassuring while focusing on safety and engagement. This team collaborates with various stakeholders to assess and improve the experience across all touchpoints, reinforcing a culture where every individual feels valued, secure, and cared for.


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