William Knapp

William Knapp has worked in a variety of roles since 2003. From 2003 to 2007, they were the Client Services Manager at Ampro Sports, where they managed all teams responsible for order fulfillment, customer service, information systems, and corporate accounts. William implemented processes that resulted in a 20% increase in order on-time percentage and improved customer satisfaction. From 2007 to 2015, they were the Operations Manager at CyberSports, Inc., where they directed all daily company activities including client services and help desk operations. William also reduced operating costs by 36% by renegotiating all pricing and contracts with existing vendors. From 2015 to present, they have been the Director of Client Services at COMPU-DATA International, LLC, where they created the company's new account management department and supported the company's sales operations. William also directly managed the company's largest projects, ensuring adherence to project delivery timelines and overall client satisfaction. Additionally, they have also been a Full Stack .NET Web Developer at Coder Camps since 2015, where they have worked with HTML5, CSS3, Bootstrap, Javascript, JQuery, AngularJS, C#, ASP. NET MVC, Entity Framework, and Microsoft SQL Server.

William Knapp holds a Bachelor's degree in Economics and Philosophy from Denison University and attended The Mercersburg Academy prior to this.