Aira Garcia is a Reporting Analyst at Compugen Inc since March 2021, specializing in analyzing Service Desk processes and providing recommendations for improvement and optimization of client processes. Prior experience includes serving as a Service Desk Analyst, where Aira provided expert technical support, conducted advanced troubleshooting, and performed root cause analysis for various technical issues. Previous to Compugen Inc, Aira worked as a Store Cashier at Foot Locker from December 2017 to March 2021. Aira holds an Information Technology Diploma with a major in IT Computer Systems from the Southern Alberta Institute of Technology, completed between 2018 and 2020.
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