Carlotta Paoletti

Carlotta Paoletti has extensive experience in sales and customer service, currently serving as an Inside Sales Specialist for IBM SAAS at Computer Gross since December 2013. In this role, Carlotta acts as the primary contact for IBM, focusing on Software as a Service (SaaS) and renewal processes, with a goal of supporting Italian Business Partners in enhancing their SaaS business and fostering strong customer/vendor relationships. Prior experience includes positions in inside sales and order management at COFIL S.R.L. and GUESS?, Inc., as well as internships in customer care and event management at Braccialini and Grand Hotel Villa Medici. Carlotta holds a degree in Management, with a focus on Internationalization and Quality from Università degli Studi di Firenze and completed a diploma in Business Administration with foreign language correspondence at ITCG Calamandrei.