Hannah Howard

Hannah Howard is a seasoned professional with extensive experience in technical support and project management across various sectors, currently serving as Senior Director of Technical Support at CSI since November 2022. Prior roles include Director of Technical Support at Flatirons Digital Innovations and Delivery Lead/Change Manager at Bank of America. With over a decade at North Highland, Hannah provided consulting support, while earlier positions at Duke Energy Corporation involved leading projects and change management efforts for system replacements and data analysis. Throughout a diverse career, Hannah has managed significant projects in retail and energy, emphasizing customer service excellence and cross-functional collaboration. Hannah holds a Bachelor of Business Administration (Hons) in Management from Lancaster University.