Sydney Chilaka

Customer Support Engineer at Computer Warehouse Group PLC

Sydney Chilaka has a diverse work experience in various companies. sydney started their career in 2005 as a Trainee Electrical Technician at Mega Trend Investment PLC. In 2009, they worked as a Branch IT Officer at Oceanic Bank International and later at Oceanic Bank Int'l Eleme Branch, where they provided first-level support for computer equipment, inverters, UPS, and Cisco routers and switches.

From 2010 to 2019, Sydney worked for FirstBank Nigeria PLC in different roles. sydney started as an IT Helpdesk/Support Staff and then became an IT Service Desk/User Support, where they gained experience as a trained first-level ATM Technical Resolution Supervisor. sydney also served as a Network Administrator, responsible for 22 branches and 46 ATM and POS terminals. Sydney's expertise included troubleshooting skills, technical support, and 24-hour surveillance.

In 2018, Sydney moved to First Bank Nigeria Limited as a Java Software Developer, focusing on technology and creativity. Currently, they are working at CWG PLC as a Customer Support Engineer, starting in 2020. The duration of their roles at CWG PLC, First Bank Nigeria Limited, and FirstBank Nigeria PLC are ongoing.

Sydney Chilaka's education history includes a BSc in Computer Science from Michael Okpara University of Agriculture, which they obtained from 2014 to 2017. Prior to that, from 2003 to 2008, they pursued a Higher National Diploma in Electrical/Electronic Engineering with a specialization in Telecommunication Options from Federal Polytechnic Nekede Owerri. In addition, Sydney attended Cheonggang Academy, where they earned an ND in Electrical Engineering Engr. No specific start or end years are provided for this education. Furthermore, they studied at Community School Oboama Ezinihitte Mbaise in Imo State, where they attained an HND in Electrical/Electronic Engineering. Lastly, Sydney completed their secondary education at Mbaise Secondary School in Aboh Mbaise, Imo State, but no degree or field of study information is provided.

Links


Timeline

  • Customer Support Engineer

    March, 2020 - present