Coswill Ruiters

Coswill Ruiters is an experienced professional in customer service leadership, currently serving as Customer Service Lead and Assistant Manager at Zando since November 2021. Key responsibilities include monitoring performance metrics, managing customer inquiries through various channels, and leading a team to achieve targets. Prior experience includes serving as a Team Leader at RCS, where responsibilities involved sales reporting, quality assurance, and team development across multiple service campaigns. Coswill has also held leadership roles at Capita SA and Merchants, focusing on coaching, performance management, and customer engagement. Educational background includes studies at Stellenbosch Business School and Elsies River secondary school.