Emmanuel Alao is a Technical Support Engineer at Concentrix since March 2024. Prior experience includes roles at Afriex as an AML/Compliance professional focusing on complex fraud investigations and suspicious activity alerts, as well as a Senior Technical Support Specialist, and a Salesforce Administrator at alx_africa, where Emmanuel tailored solutions based on user requirements. Emmanuel also served as a Cloud Engineer at AltSchool Africa, acquiring extensive AWS knowledge, and worked as a Technical Support Engineer at Tek Experts, providing support to Office 365 customers. Prior experience includes IT Support Specialist at Elkanah IT Technologies, where Emmanuel managed incident logging and project scope as a Project Manager. Emmanuel holds a Bachelor of Science in Geology and Mineral Science from the University of Ilorin and a Middle School Diploma in Cloud Engineering from AltSchool Africa.
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