Jay Alvarez is a Senior Operations Manager at Concentrix, a global technology and services leader. They previously held various roles at Convergys, including Operations Manager and Technical Lead, and gained experience as a Technical Support Specialist at eTelecare Global Solutions. Jay also served as a Subject Matter Expert and Team Leader at Stream Global Services. They earned a Bachelor of Science in Registered Nursing from the University of Nueva Caceres from 2004 to 2008.
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