Kate Lazdina

Kate Lazdina is a Senior Sales Support Analyst at Concentrix since May 2023, focusing on enhancing sales team performance through data analysis and operational support. Prior to this, Kate served as a Business Operations Specialist at TravelNest, collaborating across teams to improve customer service processes, and also held roles as a Customer Experience Adviser within the same company. Kate has a background in volunteering, having contributed as a Development Officer for Marie Curie UK, where support for volunteer recruitment and training was provided, and as a Shop Manager, overseeing a charity shop's operations. Earlier experience includes a position as Front Of House Manager at Premier Inn, developing strong customer service and problem-solving skills. Kate holds a Bachelor of Science degree in Information Technology Management for Business from Edinburgh Napier University, completed in August 2023.