Marc Ellison is an experienced professional in customer experience and marketing, currently serving as a Senior Customer Experience Analyst at Concentrix since February 2020, where analytic strategies are developed to enhance call center performance and customer satisfaction. In addition to this role, Marc operates as a Business Owner at Bard Online, delivering a range of marketing solutions utilizing AI tools across various industries, including finance, healthcare, and renewable energy. Previous positions include marketing and social media roles at HNH, Neurovalens, and the Bank of New Zealand. Marc holds a Bachelor of Arts with First Class Honours in History and Communication Studies from the University of Otago.
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