Morgan Croft is a Senior Operations Manager at Concentrix, bringing over 16 years of experience in the call center industry with roles spanning operations, management, and client services. Morgan has a proven ability to collaborate with diverse teams across global locations to drive performance improvements and develop actionable plans that enhance operational efficiency. Previously, Morgan worked as a Sr. Manager of Global Service Delivery, focusing on change management and business growth initiatives. Morgan's strong attention to detail and analytical skills are complemented by extensive knowledge of Microsoft Office.
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