Nikhil Gupta is currently the Director of Operations at Concentrix, a global customer experience services and technology company. With over 20 years of experience in the ITES industry, Nikhil has excelled as a transformation leader, specializing in transitioning new logos and managing large, geographically diverse teams. Previous roles include Associate Director at Concentrix, Senior Manager of Operations at Convergys, and Public Relations Manager at Kamtron Systems Pvt Ltd. Nikhil holds a PGDBM in Marketing from SCDL and is pursuing a B.Com degree from Delhi University.
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