Raphael Taveira is the Head de Operações at Concentrix, a position held since 2025. With over 20 years of experience in BPO and people development, Raphael has focused on fostering a corporate mindset that drives high performance aligned with balanced life goals. Previously, Raphael managed client relationships at Atento from 2007 to 2017 and held various operational leadership roles at Grupo Aval, Full Time Soluções, and Foundever™. Raphael earned a Bachelor’s degree in Business Administration from Estácio between 2011 and 2015.
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