Sertaç Ulusoy is a self-motivated Head of IT Operations with over 20 years of experience in multinational environments. They have managed teams and projects across various companies, including Concentrix, Bosch, and Daimler AG, focusing on operational excellence, resource planning, and quality assurance. Sertaç's expertise spans ITIL and Cobit certifications, along with significant achievements in IT process integration and improvement. They hold a B.S. in Electrical & Electronics Engineering from Eastern Mediterranean University and are fluent in German and English.
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