Antoniya Angelova

Antoniya Angelova has a diverse work experience spanning several industries. Antoniya is currently working at Conceptboard as the Customer Success Team Lead since January 2023. Prior to this role, they served as a Customer Success Manager at Conceptboard from February 2022 to January 2023.

Before joining Conceptboard, Antoniya worked at Fragomen as a Client Services Advisor from July 2019 to February 2022. In this position, they provided regular client reports, answered client questions, and assisted with special projects. Antoniya also worked as a Client Services Coordinator at Fragomen from November 2017 to July 2019.

Antoniya gained experience at Hewlett Packard Enterprise as a Partner Account Support Specialist from November 2015 to June 2017. Antoniya was responsible for ensuring end-to-end case resolution, validating customer entitlement data, and solving invoice-related problems.

Earlier in their career, Antoniya worked as a Receptionist at Aqua Nevis Club Hotel for a brief period in 2015. Antoniya also served as an Office Assistant at Pro Active Estate from February 2013 to March 2015 and as a Technical Organisator at Interlogistica Ltd from July 2014 to November 2014.

Antoniya started their career as a Promoter at Cosmopolitan Hotel and Spa from March 2011 to September 2011.

Overall, Antoniya Angelova has demonstrated their ability to excel in customer-centric roles and has a strong background in client services and account management.

Antoniya Angelova completed their Bachelor's degree in Maritime Studies from Naval Academy N.J.Vaptsarov from 2011 to 2015. Prior to that, they obtained a Professional degree in Customs and Tax Administration from Proffesional High School of Economics & Management from 2006 to 2011. Additionally, Antoniya has obtained various certifications including Programming Basics with JavaScript from Software University (softuni.bg) in April 2021 and Grasshopper Coding Fundamentals Certificate from Grasshopper in November 2020. Antoniya also holds a Fire Fighting Certificate from Nikola Vaptsarov Naval Academy, but the specific dates of obtaining this certification are not provided. Antoniya has also received Certificates of Achievement for successfully completing Excel Training, Outlook Training, and SharePoint Training from Sofica Group, a TeleTech Company, but the specific dates of obtaining these certificates are not mentioned either.