JoAnn Hope, CRCM, CISM, CRISC

JoAnn Hope, CRCM, CISM, CRISC has an extensive work history in the financial services industry. Their most recent role is as the Chief Compliance Officer at Concerto Card Company, where they started in May 2021. Prior to that, they worked at Moneytree for nearly nine years as a Compliance Officer, overseeing the development and implementation of a Compliance Management System. JoAnn also led a team of compliance professionals and coordinated examinations by regulatory bodies.

Before their time at Moneytree, JoAnn was the SVP of Compliance & Operations at Liberty Bank for ten months, where they were responsible for developing and implementing a Compliance and BSA program. JoAnn worked closely with the Federal Reserve Exam Team and guided the Board of Directors and Operations Team through a changing environment.

JoAnn's experience also includes their role as the Senior Vice President and COO at Plaza Bank, where they oversaw the relocation and integration of the Nevada branch after the bank's acquisition of SouthwestUSA Bank. Additionally, they held the position of Executive Vice President and COO at SouthwestUSA Bank, where they managed various functions such as Operations, Compliance, BSA, Risk Management, and Information Security.

Early in their career, JoAnn held various leadership roles at Cal National Bank, where they played a role in merging two corporate cultures after an acquisition. JoAnn also gained experience at Unitus Community Credit Union, holding various positions.

Throughout their career, JoAnn has demonstrated expertise in compliance, risk management, information security, and operations. Their extensive experience and diverse skill set make their a valuable asset in the financial services industry.

JoAnn Hope, CRCM, CISM, CRISC, obtained their Masters degree in Banking & Leadership from Pacific Coast Banking School from 2009 to 2011. JoAnn also attended the University of Nevada-Las Vegas for business studies and Citrus College, although specific details about their degree and field of study are not provided.

In addition to their education, JoAnn has obtained several certifications. JoAnn is a Certified Data Privacy Solutions Engineer, certified by ISACA in April 2021. JoAnn also holds the Certified Regulatory Compliance Manager (CRCM) certification from the American Bankers Association, obtained in March 2015. In 2011, they obtained the Certified in Risk And Information Systems Control (CRISC) certification from ISACA, and in 2009, they received the Certified Information Security Manager (CISM) certification, also from ISACA. Furthermore, they have a certification in Network+ from CompTIA, although specific details about the certification aren't available.