Misty Dale

Misty Dale currently serves as the Sr. Compliance Manager at Concora Credit, a position held since September 2022, after a long tenure at Discover Financial Services from July 2001 to September 2022. Throughout this period, Misty held multiple managerial roles, overseeing teams of 25-30 individuals responsible for compliance audits, complaint analysis, and regulatory compliance. Key achievements include improving business processes and controls, ensuring compliance with federal regulations such as Regulation Z, and addressing escalated complaints involving governmental and legal entities. Misty holds an Associate's degree in Paralegal Studies from Phoenix College and a Bachelor's degree in Business Management from Wilmington University.