Libertad Aguilar

Shared Services Manager (Ops support) at Concord

Libertad Aguilar started their work experience in 2002 with RCI as a Customer Service Representative. Libertad then moved on to Grupo Mayan in 2005, where they worked as a Customer Service Representative until 2008. In 2008, they joined Concord Servicing Corporation as an Early Collections Representative. Libertad later became a Payment Processing Supervisor and eventually took on the role of Shared Services Manager (Ops support). Libertad'semployment with Concord Servicing Corporation is ongoing, with no specified end date for their current role.

Libertad Aguilar completed their Bachelor of Business Administration (BBA) degree in Business Administration and Management from Universidad del Desarrollo Empresarial y Pedagógico (UNIVDEP) from 2018 to 2021. Prior to that, they obtained a High School Diploma in General Studies from Donnelly College in 1998-1999. Additionally, Libertad Aguilar holds two certifications - one in "Asesoría extrajudicial en créditos vencidos vía telefónica" from Instituto Mexicano de Profesionalización de la cobranza in September 2014, and the other in "Registro Nacional de Estándares de Competencia" from Asociación Hipotecaria Mexicana A.C. in September 2014.

Links

Timeline

  • Shared Services Manager (Ops support)

    June, 2016 - present

  • Payment Processing Supervisor

    August, 2015

  • Early Collections Representative

    November, 2008

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