Barbora Marcellino has extensive experience in the field of product support and management within the travel industry, currently serving as Business Lead at SAP Concur since September 2014. In this role, responsibilities include overseeing a global team, managing performance reviews, and developing strategic initiatives. Barbora's experience encompasses roles as Critical Incident Manager, Senior Product Support Engineer, and Product Support Engineer, all of which involve technical leadership, incident resolution, and customer communication. Prior to SAP Concur, Barbora held positions in account management, program coordination, and check-in services, demonstrating a well-rounded skill set from marketing to operational management. Educational qualifications include a Bachelor's degree in Economy in Transportation, complemented by international studies and a certification in wellness from Gyan Yog Breath in India.
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