Mitesh C.

Mitesh C. has extensive experience in business process analysis and improvement, having worked at SAP Concur since May 2005 in various roles including Senior Process Analyst/Evangelist and Business Integration, Global Process Oversight, Project & Program Analysis. Mitesh has a strong background in implementing global 'Customer Success' metrics through data-driven research, cross-functional process improvements, and extensive work in Salesforce administration following the acquisition of GlobalExpense. Prior to SAP Concur, Mitesh held positions at GlobalExpense as an Analyst & CRM Developer and at the Chartered Institute of Management Accountants as a Helpdesk Analyst. Educational qualifications include a Bachelor of Engineering in Electronic Engineering and a Higher National Diploma in Computing from the University of Central Lancashire, among other certifications. Additionally, Mitesh has a unique historical highlight of being part of a moon landing mission with NASA in 1969.