Raquel Neves

Customer Success Lead at Condofy

Raquel Neves has extensive work experience in customer success, condominium administration, recruitment and selection, employee benefits management, finance, and receptionist roles.

Starting in 2021, Raquel worked at Condofy as a Customer Success Lead and previously held the position of Manager, Customer Success.

Prior to that, from 2019 to 2021, they worked at Lello Condomínios as a Condominium Consultant.

From 2006 to 2018, Raquel worked at Solare Administração de Condomínios LTDA as a Condominium Manager. Raquel was responsible for providing personalized customer service to residential and commercial condominium clients, managing contracts, and handling administrative tasks such as correspondence, banking transactions, and budgeting.

Between 2011 and 2015, Raquel worked as a Recruitment and Selection Analyst, conducting interviews, coordinating the hiring process, and providing feedback to candidates.

From 2009 to 2011, they worked as a Benefits Analyst, managing employee benefits and communicating changes to the company's benefit plans.

From 2007 to 2009, Raquel worked as a Finance Assistant, handling financial transactions, reconciliations, payment processing, and maintaining financial records.

Raquel'searliest work experience was as a Receptionist at Solare Administração de Condomínios LTDA in 2006.

Throughout their career, Raquel has gained experience in various areas including customer success, condominium administration, recruitment and selection, employee benefits management, finance, and administration. Raquel also has experience with software systems such as Condor.

Raquel Neves has a diverse education history that includes both formal degrees and certifications. In 2011, they attended Faculdade Flamingo and obtained a Technologist degree in Human Resources Management, which they completed in 2013. Following that, from 2014 to 2018, Raquel pursued their Bachelor's degree in Psychology at Universidade Paulista.

In July 2014, they also obtained a certification as a Professional Syndic from Tecnoponta. This additional certification further enhanced their expertise in the field.

Most recently, in 2021, Raquel enrolled in a post-graduate program at Faculdade Unyleya, pursuing a Lato Sensu - MBA degree in Condominium Management.

Based on the provided information, Raquel Neves has continuously sought educational opportunities to broaden their knowledge and expertise in different areas of study, including human resources management, psychology, and condominium management.

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Timeline

  • Customer Success Lead

    June 1, 2023 - present

  • Manager, Customer Success

    August, 2021