Alexandra Bencia

Alexandra Bencia has extensive experience in account management and team leadership at Conectys Serv Telecom since May 2009. In the role of Account Manager, Alexandra is responsible for defining project scopes, setting and exceeding goals, and managing projects from inception to completion while ensuring compliance with quality standards. As a Team Leader, Alexandra actively participates in recruitment, manages performance, and fosters team development and motivation. Prior roles include Customer Service Specialist, where Alexandra excelled in managing bilingual communications and achieving high customer satisfaction scores. Alexandra holds a Master’s degree in Tourism from Academia de Studii Economice din București, complemented by international academic experience through the Erasmus program and a solid foundation in Business Administration and Mathematics-Informatics.