Frances Lachowicz

Frances Lachowicz is an accomplished product design lead with extensive experience in user experience and design strategy. Currently at Con Edison since August 2019, Frances oversees product design for B2B digital transformation initiatives, focusing on mobile experiences that enhance efficiency and reduce costs. As the Director of User Experience at FCL Design since July 2016, Frances leads UX strategy for global e-commerce projects. Previous roles include Director of User Experience at Sotheby's, where Frances managed product designers for customer-facing tools, and establishing the user experience practice at Ultra Mobile. Frances's background also includes advisory work at Rutgers University, consultancy at Rize Inc., and various leadership roles in user experience at Estee Lauder Companies, R/GA, and Katzenbach Partners. Frances holds a Bachelor of Fine Arts in Industrial and Product Design from the Rhode Island School of Design and a Certificate in Massage Therapy from Potomac Massage Training Institute.