Melissa Ortiz is an experienced manager with a strong background in customer operations and utilities. Currently serving as a Manager at Con Edison since March 2022, Melissa previously held the position of Senior Specialist at Orange and Rockland Utilities, Inc., from April 2017 to March 2022, following a role as Customer Operations Supervisor at Con Edison from June 2013 to April 2020, where responsibilities included supervising teams of customer service representatives and managing performance evaluations and coaching. Melissa’s career also includes a role as Customer Operations Supervisor at AT&T and as a Retail Sales Consultant at Verizon, complemented by a Bachelor of Science degree in Computer and Information Sciences and Support Services from Pace University-New York.
This person is not in any teams
This person is not in any offices