John Cowie

John Cowie has a diverse work experience spanning multiple industries. John started their career at Tim Hortons, where they worked as a Supervisor from November 2009 to October 2012. After that, they joined Conestoga College Institute of Technology and Advanced Learning as an IT Helpdesk Technician from September 2012 to April 2013. John also worked as a Software Technician at the same institution from April 2013 to April 2014. During this time, they gained experience in preparing and deploying images to lab computers, troubleshooting software issues, and managing tickets using Microsoft System Center Service Manager.

In 2014, John worked briefly at Thalmic Labs as an Assembler. Later that year, they joined BlackBerry as an Audio Electronics Student from September 2014 to April 2015. John then transitioned to the role of an Audio Verification Student at BlackBerry from April 2015 to August 2015.

Returning to Conestoga College in 2015, John worked as a Software Technician, where they continued to deploy images to lab computers, troubleshoot software issues, and manage tickets using Microsoft System Center Service Manager. John held this position from September 2015 to April 2016.

In 2016, John took up a role as an IT Service Desk Technician at Conestoga College. John provided technical support and troubleshooting assistance to students and staff/faculty via phone, email, or in person. Additionally, they managed a large number of endpoints and prepared and deployed images to lab computers on campus.

Throughout their work experience, John has consistently demonstrated their technical expertise and communication skills in resolving various IT issues.

John Cowie attended Conestoga College from 2012 to 2016, where they obtained a diploma in Computer Engineering Technology/Technician.