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Patricia Matos

Research Support Clerk at Conestoga College

Patricia Matos has a diverse work experience. In 2019, they worked at Conestoga College as a Research Support Clerk, where they provided customer service to students and assisted them with academic advisement and scheduling. From 2009 to 2014, Patricia worked at Camed Saúde as a Process Analyst, analyzing company processes and creating reports for executive leadership. Prior to that, from 2006 to 2008, they worked as a Claim Assistant, ensuring data accuracy and assisting customers with inquiries. Patricia also worked as an Administrative Assistant from 2002 to 2006, resolving customer issues and communicating with customers to confirm deliveries.

Patricia Matos has an education history that includes various certifications and degrees. In 1999, they attended the University Vale do Acarau, where they earned a Bachelor of Arts degree in Education. Patricia furthered their education in 2017 to 2019 at Language Instruction for Newcomers to Canada, focusing on the English language. In 2019, Patricia attended Conestoga College for a short period to enhance their communication skills for professional managers, earning a certificate in Communications Skills. Additionally, they obtained several certifications, including Administrative Professional Foundations, Business Analyst and Project Manager Collaboration, Business Analysis Foundations, Learning SharePoint Online (Classic View), and Microsoft Collaboration: SharePoint, Teams, and Groups. These certifications were obtained between the months of May and October 2020 from LinkedIn.

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Timeline

  • Research Support Clerk

    October, 2019 - present

  • Office Services Assistant

    August, 2019