Mustapha M

Mustapha M has over 8 years of experience in Human Resources, Recruitment and Customer Service. In 2011, they began their career as a Customer Service and Sales Representative at Attijariwafa Bank, where they provided efficient, helpful and courteous customer service, explained advice on and promoted bank services and products to customers, and trained new employees. In 2015, they moved to a HR consulting firm as a Recruiter/HR Coordinator, where they recruited candidates belonging to different industries through direct applications, job boards, online social media, internal database searching, networking and building relationships, and referral hiring. Mustapha also created, adapted and translated job descriptions, reviewed resumes and credentials, and conducted Telephone and face to face interviews. In 2016, Mustapha M worked as an HR Assistant at both CAHORS and Club Med. At CAHORS, they dealt with employee queries, collected and processed payroll calculations components, assisted the HR Manager on the preparation of the internal policy and coordinated with Employee Reps, and worked on workplace accident processing. At Club Med, they handled workplace incidents according to specific legal procedure, organized medical visits for employees, managed personnel records, organized events for staff, monitored the hosting process for interns, and processed expatriates work permission. In 2017, Mustapha M began working as an HR Specialist at Confidential CC, where they worked with different partners on understanding the requirements of open positions and ideal candidate qualifications, and handled the recruitment process.

Mustapha M completed a Bachelor's degree in Finance and Financial Management Services from the University of Hassan 1 (E.S.T.) in 2011, followed by a Master's degree in Human Resources Management from Universit\u00e9 Hassan 1er in 2015.