Ricardo Cantu Gonzalez

Ricardo Cantu Gonzalez is an accomplished professional in quality assurance and customer experience management, currently serving as the Quality Assurance Quality Control Manager at Confie since March 2022. Previously, Ricardo held the position of Senior Quality Manager at Oportun and spent over a decade at Teleperformance, where roles included Quality Assurance/Customer Experience Manager (Regional), Quality Assurance Manager, Floor Manager, Project Manager, Operations Supervisor, Quality Assurance Analyst, and Customer Service Representative. Ricardo earned a degree in Ciencias del Lenguaje (Licenciatura) with a focus on Applied Linguistics from Universidad Autónoma de Nuevo León, attending from 2013 to 2018.