Deepak Chauhan is an experienced professional in the field of technical consulting and escalation management, currently serving as an Escalation Manager and Escalation Lead at Conga since September 2020. In these roles, Deepak manages customer escalations, develops escalation processes, and collaborates with various departments to ensure customer satisfaction. Prior to Conga, Deepak worked as a Senior Consultant, providing technical support for Conga's Quote to Cash, CLM, and CPQ products, and gained experience at Apttus and Hewlett Packard Enterprise, where responsibilities included handling client tasks, working with Salesforce and Apttus Intelligent Cloud, and developing backend services. Deepak holds a Bachelor of Technology degree in Computer Science from Seth Jai Parkash Mukand Lal Institute of Engineering & Technology, earned between 2011 and 2015.
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