Michael Spencer

Michael Spencer, MBA has a diverse work experience spanning various roles and responsibilities in the healthcare industry. Michael most recently served as the Senior Director of Patient Access Operations and National Patient Access Strategic Initiatives at Conifer Health Solutions. In this position, they directed patient access and services operations across all commercial accounts, drove national strategic innovation initiatives, and focused on process improvement. Prior to that, Michael was the Corporate Director of Patient Access and Initiatives at Conifer Health Solutions.

Before joining Conifer Health Solutions, Michael worked at Parallon as a Patient Access Director, overseeing multiple sites including Medical City Dallas, Medical City Heart Hospital, and Medical City Spine Hospital. Michael also held the position of Director of Support Services, managing customer service, document imaging, and optical scanning departments.

Earlier in their career, Michael served as the Director of Front End Revenue Cycle and Patient Registration at Optum360. Michael was responsible for turning around strained relationships with executive leadership and played a crucial role in the successful opening of a new cancer care facility. Michael also held the role of Manager of Patient Access/Admitting at Optum360, where they achieved significant improvements in collections, metrics, and patient satisfaction.

Michael's experience in the healthcare industry extends back to their time as a Supervisor of Patient Access/ Admitting in the Emergency Department and Obstetrics at St. Joseph's Hospital and Medical Center. Michael demonstrated strong leadership skills, managed staff relations, and implemented strategies to improve efficiency and patient satisfaction.

Additionally, Michael gained experience outside the healthcare industry as an Assistant Manager at Forever Living Products. In this role, they focused on sales, recruitment, and event coordination.

Overall, Michael Spencer, MBA has a comprehensive background in healthcare administration, with a track record of driving performance, process improvement, and strategic initiatives.

Michael Spencer, MBA, obtained a Bachelor of Arts degree in Chemistry from Arizona State University from 2002 to 2009. Michael later pursued a Master of Business Administration (M.B.A.) in Business Administration, Management and Operations from the University of Phoenix, from 2010 to 2013.