Connect America
Xena Sims has a diverse work experience history. Xena started their career in 2014 as a Home School Teacher while being self-employed. In 2016, they worked as a Barista at Barns & Noble. Later, in 2018, they became an Area Manager at Grounded Care, where they worked until 2020. Following that, they joined Ocwen Financial Corporation - US as a Collections Agent from 2019 to 2020. In 2020, they transitioned to Connect America as a Customer Service Agent. Presently, they are working at CobbleStone Software as a Customer Support Representative starting in 2022.
Xena Sims completed the Google IT Support Professional Certificate from Merit America in an unspecified year. Prior to that, they attended the Community College of Baltimore County from 2015 to 2017, where they earned an Associate of Arts degree in Biology/Biological Sciences, General. Xena also obtained an Associate's degree in Biology, General from the same institution, although the dates are not provided. In addition to their degrees, Xena Sims has obtained several certifications, including the Google IT Support certification from Coursera in June 2022, Learning Excel for the web (Office 365/Microsoft 365) certification from LinkedIn in June 2022, Technical Support Fundamentals certification from Coursera in April 2022, and The Bits and Bytes of Computer Networking certification from Coursera in April 2022.
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Connect America
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Connect America is proud to be the nation’s largest independent provider of personal emergency response systems (PERS). With a full suite of reliable connected health solutions offered directly and through their more than 1000 healthcare network partners, they improve the quality of life for hundreds of thousand of individuals and their caregivers every-day.