Ajaz Ahmed

Ajaz Ahmed is an experienced professional currently serving as the Assistant Manager and Senior Team Lead for the Care Delight team at Connect and Heal - CNH Care since June 2022. In this role, Ajaz Ahmed oversees inbound and outbound operations for multiple lines of business, delegates tasks, sets deadlines for internal teams, monitors associates’ performance, and engages in data-driven pilot projects. Prior to this position, Ajaz Ahmed was the Team Lead for Customer Experience at MFine from April 2019 to May 2022, where responsibilities included team building, coaching, and managing a team of 25 Customer Service Representatives along with 2 supervisors. Ajaz Ahmed holds a Bachelor of Commerce degree from Bangalore University and has a strong educational foundation with a PUC in Commerce from RJS PU College.