CONNECT
Tim Cook is an experienced IT professional currently serving as the Service Desk Technical Lead at American Family Insurance since January 2020. Cook has been with the company in various capacities since 2003, including a Service Desk Analyst role at CONNECT, powered by American Family Insurance, and previously with Ameriprise Auto & Home Insurance prior to its rebranding. With a background in claims adjusting and damage appraisal, Cook has developed expertise in accurately reviewing estimates and handling claims. Early career roles included positions at American Express in sales and as a Certified Automotive Technician. Tim Cook holds an Associate of Science in Information Technology from Colorado Technical University and a high school diploma from Oconto Falls High School.
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CONNECT
CONNECT, powered by American Family Insurance, offers auto, home, condo, renters, umbrella and specialty insurance with exclusive discounts, benefits and Handle With Care experience. CONNECT is backed by American Family Insurance, a trusted industry leader with more than 90 years of experience. We make insurance simple and affordable, partnering with some of the world’s most well-known companies to offer exclusive discounts. These companies share our values: price products competitively and handle every client with care. To learn more about our company, visit www.connectbyamfam.com or call 1.800.535.2001. ©2020 American Family Connect Property and Casualty Insurance Company, Inc. All rights reserved. CONNECT, powered by American Family Insurance is the brand name of American Family Connect Property and Casualty Insurance Company and American Family Connect Insurance Company, De Pere, WI, both of which have sole financial responsibility for their own products. Insurance is underwritten by either company, depending on the state. The American Family Connect Insurance Agency, Inc., places policies with related and unrelated insurers. Each insurer is solely responsible for the claims on its policies and pays the Agency for policies sold. Both underwriting companies and the Agency are subsidiaries of American Family Insurance Mutual Holding Company. Insurance availability, discounts and savings may vary by region or state in accordance with state filings and applicable law. Certain restrictions and limitations apply.