Cicilia Tjernström

Cicilia Tjernström has a diverse work experience history. Cicilia is currently working at Connectel AB as a Helpdesk Engineer since February 2023. In this role, they focus on developing cutting-edge technology and tailoring customer experiences to meet their needs.

Prior to this, from August 2021 to February 2023, they worked at Detectify as a Technical Customer Support. Cicilia provided technical support to customers during this time.

In addition, Cicilia has experience working in various roles such as Vårdbiträde Hemtjänst at Ludvika kommun from May 2021 to July 2021, Internship Frontend Developer at Klarr from January 2021 to April 2021, and Internship IT-Security Consultant at TietoEVRY from October 2020 to November 2020.

Furthermore, they worked as a Vårdbiträde at Attendo from June 2019 to February 2020 and in Hemtjänst at Borgholms kommun for a brief period in June and July 2019.

Cicilia also has experience as a Vårdbiträde Hemtjänst at Hemstyrkan Västerort from June 2018 to June 2019, Telefonist/Djurvårdare at Evidensia Djursjukvård from November 2017 to March 2018, and Barnskötare at Förskolenheten Skattkistan in 2017.

Overall, Cicilia Tjernström has a range of experience in customer support, technology development, and healthcare positions.

Cicilia Tjernström has a diverse education history. Cicilia obtained a Yrkeshögskola examen in IT säkerhetsspecialist from Stockholms Internationella Handelsskola from 2019 to 2021. In addition, they pursued Enstaka kurser in WebbUtveckling from Luleå University of Technology in 2020-2021. Cicilia also completed a Yrkeshögskola in Frontend - Webbutveckling from KYH in 2020. Furthermore, they studied Programmering 1 Java at Stockholm University from 2019 to 2020, and completed a Data och IT degree in Programmering from Jensen education komvux in 2019. Cicilia also studied Matematik 2a at Competens utbildning in 2019. Prior to their IT and programming studies, Cicilia obtained a Barnskötarutbildning degree in Barn och fritid from Omsorgslyftet Utbildningar from 2014 to 2016. Cicilia also holds a degree in IATA och Amadeus from Pro Nordic Education and completed courses in Engelska C and Administration A from Jensen Education in 2007. Additionally, they completed Engelska A and B at Åsö Komvux in 2005. Their earliest education was in Naturbrukslinjen (Djurvård) from Liljeholmens Djurgymnasium from 2000 to 2003.

In terms of certifications, Cicilia obtained the IT and Cybersecurity Risk Management Essential Training certification from LinkedIn in April 2022. Cicilia also has certifications in Marketing Tools: Social Media, Writing Ad Copy, Marketing on Instagram, Social Media Marketing for Small Business, and Social Media Marketing: Strategy and Optimization from LinkedIn, all obtained in 2021. Furthermore, they hold an IATA certification from the International Air Transport Association (IATA) obtained in March 2010, and an Amadeus Bokningssystem certification from Amadeus obtained in June 2009.