Connecticut Water
Kevin McDermott is a knowledgeable IT professional with extensive experience in technical support and systems management. Currently serving as a Senior IT Technician at Connecticut Water since January 2019, Kevin has reengineered business processes to support a remote workforce and handles escalated technical issues while providing IT best practice consultation. Before this role, Kevin worked as an IT Client Services Technician within the same organization, where significant contributions included transitioning to an internal technology support system and enhancing the perception of support staff. Prior experience includes a Network Engineer position at Omni Data, LLC, where Kevin implemented two-factor authentication, and various roles at TicketNetwork and Staples, where Kevin developed technical skills and sales acumen. Kevin holds a Bachelor of Science in Computer Systems Networking and Telecommunications from the University of Phoenix.
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Connecticut Water
Connecticut Water is a regulated public water utility that is committed to providing high-quality water and world-class service to families and communities while being good stewards of the environment. We serve 60 communities in Connecticut. Connecticut Water is a subsidiary of SJW Group. Social Media Policy for Users: https://bit.ly/2QBLDmg We know how important it is to provide our customers with high-quality drinking water and reliable service. Water touches everything we care about. It’s essential to sustain life, our economy and our communities. Our families require clean, safe drinking water for their health. Our communities need it for public safety, fire protection, recreation and economic development.